I ordered a large amount of clothing to be delivered to Portsmouth. Hermes delivery company said they could t deliver so order was returned, when there was definitely someone there waiting for the order. Without no one to speak to, I have been left with no Christmas presents. Impossible to sort it with USC as there’s no way to speak to a person and try to sort it out. I have not been refunded the delivery. Please can someone help here. I’m devastated.