USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,492 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,492 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dreadful customer service, placed an order they never arrived. The only way to contact is via messenger on Facebook. Will never use them again”

Helpful Report

Posted 1 month ago

“Investing SEK 400,000 in a high-return scheme turned out to be a nightmare. I discovered Doris Ashley through a Google search and decided to contact them. Their forensic team was thorough and professional, tracing the funds and providing detailed reports. Thanks to their efforts, I recovered a major part of my investment. Doris Ashley is the go-to for anyone scammed online. Provide them with all the necessary information and let their professionals handle the rest. Email: dorisashley71 (@) gmail com WHATSAPP: +1--(404)--721---56--08”

Helpful Report

Posted 2 months ago

“As a 37-year-old computer scientist, I delved into freelance work to supplement my income. Seeking additional streams of revenue, I turned to cryptocurrency trading as a side hustle. Initially, it seemed promising, and I invested $150,000 in Bitcoin with an investor I trusted. After a few months of successful trading, I decided to escalate my investment to $350,000. However, my world came crashing down when the company abruptly went out of business, leaving me stranded with significant financial losses. It was a devastating blow, and I felt helpless and betrayed. In my quest for justice and restitution, I confided in a family friend, who recommended The theresachin recovery group to me. I gave it some thought before deciding to get in touch with theresachin recovery group, whose work had great feedback and endorsements. Their professionalism and promptness really pleased me, and they offered me hope by thoroughly explaining the recuperation process. After she recovered everything for me, I Was more than willing to review the fantastic work she did. The theresachin recovery group is a great resource for any fraud victim looking for assistance in recovering their lost cryptocurrency or funds. Contact details: Call/ WhatsApp + 1 2 3 4 3 0 0 1 5 4 4 Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m”

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Posted 3 months ago

““I felt so helpless and used after I lost $14,500 to USC but I got back my money with the help of SIMONCH . C O M cybersecurity team…”

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Posted 3 months ago

“I had a great experience Quotex is a very nice pallet foam”

Helpful Report

Posted 4 months ago

“Quotex is bast trading apps”

Helpful Report

Posted 7 months ago

“Paid £4.99 but also £4.99 to return. Ordered a standard size 12 and gilet was tiny. Wont order again! Avoid!”

Helpful Report

Posted 8 months ago

“USC40000081663658 I purchased 2 shirts which were delivered on 17th February, tried them on and they fitted ok. I removed the tags, and washed them at 30 degrees as per the label and they were dried on a drying rack in front of a radiator. I then came to wear them and they had shrunk significantly from when I had received them. I raised a return, and sent them back which USC received on 5th March. No clothes should shrink in the wash on 1st wash when following the manufacturers instructions. I was told they were not in a resaleable conditioning as the tags were removed. I replied that I was aware of this as I stated as such in my original return. I wouldn't have washed clothing with the tags on. Then I was told that they were washed so I couldn't have a refund. I replied and said I know I washed them and stated in my return, the fault occurred during washing. I was then told that I had washed them incorrectly, which was not true as I had said repeatedly that I followed the instructions on the label and when doing so I would not expect the garments to shrink, therefore there must be an issue with them. I was then told no further action can be taken. I have faulty clothing which I notified USC about immediately and returned to them straight away, had been fully transparent through the return / warranty process and was told nothing can be done. I asked to have my case escalated to a manager as I was not happy with this, I had faulty clothing, returned them and was told it was my fault despite following the manufacturers instructions for cleaning, which is not right. My case was escalated on 6th March, so I chased for an update on 11th March and was told that customer complaints were dealt with internally and someone might not contact me, but if they need further information from me it would be within 7 working days. How is a complain ignored and then investigated internally without customer feedback and interaction? This is not how a complaints procedure works. I have contacted multiple times since, now on 26th March, and I am being ignored completely. They sent me 2 pieces of clothing back which are unusable to me, and I am out of pocket £109, through defective clothing which is not my fault. Would anyone think this is fair treatment?”

Helpful Report

Posted 8 months ago

“USC40000078633974”

Helpful Report

Posted 1 year ago

“I wish it was possible to rate 0. I have 2 outstanding orders since 1st and 4th Sep. The customer service experience has been a nightmare with endless emails and chats as the is no phone service. Excuses has been either warehouse allocation or IT related.”

Helpful Report

Posted 1 year ago

“I put in money in an investment company with high hopes of making more Ps for myself but to my disappointment, when it was time to make a withdrawal it became an issue they started asking for tax fee, withdrawal fee and lots more. I was recommended to E f f i c i e n t N e t H a c k on Gmal. where I filed a complaint and I was able to get my money after meeting certain requirements. Thumbs Up guys”

Helpful Report

Posted 1 year ago

“I lost my job few months back before i notice my wife started acting up, she changed passwords to every account that she has, put a pin lock on her phone which she has never done before, i have been searching for ways to retrieve her text messages without installing any software on her phone or having access to it, I was introduced to this wonderful and reliable, discreet hacker, he gained remote access into my wife's mobile with just her phone number only, i got to know she was cheating and all, i felt very sad about this, but it over now, my buddy referred me to a professional computer tech who helped me out. SUPPORT@HACKERSPYVILLE.COM”

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Posted 1 year ago

“Awful never ever again will I shop at usc you not only ruined my Christmas but you still have not told me where or when I will get my order no sorry no compensation nothing, totally outrageous customer service no one to speak to the online chat is rubbish they just repeat them selfs I will take my money to another company in future take note usc this customer service is not how you keep customers”

Helpful Report

Posted 1 year ago

“Purchased a pair of hugo boss trainers worn four times came to wear them after keeping them in the box and thd leather sides are peeling away advised to get a independent inspection of them as they wont replace exchange them, most likely fake goods”

Helpful Report

Posted 2 years ago

“Slowest online site for processing and delivering goods! Will definitely not be using this site again, very poor service amd have lost themselves a good customer!”

Helpful Report

Posted 2 years ago

“Thank You USC , For Processing my order quickly appreciated , , Very fast delivery Evri , , Lovely Soft Quality Jumpers , Very Reasonably Priced , I will Definately Place another order ;]”

Helpful Report

Posted 2 years ago

“Rude disgusting customer service. Sent items with security tags on. Hard to deal with. Thick customer service staff. Needs attention”

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Posted 2 years ago

“Absolute fraudsters! Incorrect in every way! Wrong information about the items, incorrect staff, I will never buy any of them again !!!”

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Posted 2 years ago

“Bad quality, poor fit, and returns cost you money. Go somewhere else and save the time and hassle.”

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Posted 2 years ago

“Absolutely disgusting!! Order on a Friday to be delivered on Saturday wasn’t delivered and got told it’s because my payment is pending, payment came out of pending to actually leaving my account so messaged again. They are saying the funds havnt been processed I contacted my bank who assured me it has left my account. Contacted them again and told it is pending?? Please make your mind up. So I am currently disputing the claim which can take up to ten days to be back into my account which is no good at all as I needed it before a christening. Rude customer service too!”

Helpful Report

Posted 2 years ago

USC is rated 3.6 based on 37,492 reviews