Login

Start Free Trial Are you a business? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

USC Reviews

3.6 Rating 37,481 Reviews

62 %

of reviewers recommend USC

Company Reviews

Product Reviews

3.6

Based on 37,481 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

USC 5 star review on 11th March 2023

Garnero Caicedo

USC 5 star review on 11th March 2023

Garnero Caicedo

USC 5 star review on 19th June 2021

USC 5 star review on 19th February 2020

Annabelle Cosgrove

USC 5 star review on 29th November 2019

USC 5 star review on 19th October 2019

USC 5 star review on 27th September 2019

9

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I lost my job few months back before i notice my wife started acting up, she changed passwords to every account that she has, put a pin lock on her phone which she has never done before, i have been searching for ways to retrieve her text messages without installing any software on her phone or having access to it, I was introduced to this wonderful and reliable, discreet hacker, he gained remote access into my wife's mobile with just her phone number only, i got to know she was cheating and all, i felt very sad about this, but it over now, my buddy referred me to a professional computer tech who helped me out. SUPPORT@HACKERSPYVILLE.COM”

USC 5 star review on 11th March 2023

USC 5 star review on 11th March 2023

Posted 1 week ago

“Awful never ever again will I shop at usc you not only ruined my Christmas but you still have not told me where or when I will get my order no sorry no compensation nothing, totally outrageous customer service no one to speak to the online chat is rubbish they just repeat them selfs I will take my money to another company in future take note usc this customer service is not how you keep customers”

Posted 2 months ago

“Purchased a pair of hugo boss trainers worn four times came to wear them after keeping them in the box and thd leather sides are peeling away advised to get a independent inspection of them as they wont replace exchange them, most likely fake goods”

Posted 6 months ago

“Slowest online site for processing and delivering goods! Will definitely not be using this site again, very poor service amd have lost themselves a good customer!”

Posted 8 months ago

“Thank You USC , For Processing my order quickly appreciated , , Very fast delivery Evri , , Lovely Soft Quality Jumpers , Very Reasonably Priced , I will Definately Place another order ;]”

Posted 8 months ago

“Rude disgusting customer service. Sent items with security tags on. Hard to deal with. Thick customer service staff. Needs attention”

Posted 8 months ago

“Absolute fraudsters! Incorrect in every way! Wrong information about the items, incorrect staff, I will never buy any of them again !!!”

Posted 9 months ago

“Bad quality, poor fit, and returns cost you money. Go somewhere else and save the time and hassle.”

Posted 9 months ago

“Absolutely disgusting!! Order on a Friday to be delivered on Saturday wasn’t delivered and got told it’s because my payment is pending, payment came out of pending to actually leaving my account so messaged again. They are saying the funds havnt been processed I contacted my bank who assured me it has left my account. Contacted them again and told it is pending?? Please make your mind up. So I am currently disputing the claim which can take up to ten days to be back into my account which is no good at all as I needed it before a christening. Rude customer service too!”

Posted 9 months ago

“Never going to order from this store again I order something for a present next day delivery on Monday it’s Friday in the morning an still nothing I have emailed them multiple times an just keep getting fobbed off very poor customer service”

Posted 1 year ago

“Terrible - take your money and never deliver your item. Even when paying next day delivery. Ordered USC40000069785565 and never received anything and neither did the delivery company. Seems like a scam. AVOID AT ALL COSTS. I have contacted customer service several times and had no response but the money has been taken from my account.”

Posted 1 year ago

“Lack of customer service and providing alternative options for desired products.”

Posted 1 year ago

“I ordered two pairs of Barbour slippers of which both arrived late even though I paid for extra for next day delivery. Both pair arrived in very tatty damaged boxes. USC were not bothered that they arrived in bad condition did not care these had been bought as gifts. They think high ticket items doesn't matter if the packaging damaged. Poor customer service. I won't buy from them again”

Posted 1 year ago

“I ordered on the 27th November 2021, emailed by Hermes to say it was delayed and money taken from my account. I contacted USC several times and I had a message over a week ago to say they will let me know when my refund will be processed. This is now 1 month since I ordered. It is an absolute disgrace that a customer has to wait this long for a refund.”

Posted 1 year ago

“I love this Hack West Credit Specialist and their love to help me in my credit repair journey. I had a terrible situation that happened and fell into hardship with my journey in life. Hack West gave me a second chance in life with my credit score and was able to increase my score over 310 points. Deleting over $70k in collection and charge offs and able to re-establish my life. Thank you, Mr. West and his team, for helping me... Here’s how to connect with West (H A C K W E S T @ W R I T E M E, C O M Or WhatsApp +1 4 2 4 3 0 7 2 6 3 8)”

Posted 1 year ago

“Cant really complain easy to change your sizes if they dont fit and easy yo find what you need online”

Posted 1 year ago

“I purchased my trainers yesterday, paid £9 99 premium next day delivery, still awaiting delivery and received no updates, very poor service”

Posted 1 year ago

“We ordered wrong size sent it back and had replacement 2 days later”

Posted 1 year ago

“Very dissapointed still never received my parcel and had no refund for the next day delivery which was placed over a week ago”

Posted 1 year ago

“Purchased a dozen items of clothing, all fit and look great and excellent value, with great next day delivery”

Posted 1 year ago

«
1
2
3
4
5
»

USC is rated 3.6 based on 37,481 reviews