USC Reviews - Read 37,473 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.65 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cant really complain easy to change your sizes if they dont fit and easy yo find what you need online”

Helpful Report

Posted 1 month ago

“Quick delivery although postage cost was expensive just for a T-shirt Website easy to use”

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Posted 7 months ago

“Happy with the products and delivery time. I only wish items purchased online could be returned or exchanged in store, as it would be easier and cheaper.”

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Posted 7 months ago

“Products were great, tasty too collect very quickly. My only issue is it said I'd get a £5 voucher if I collected from store and when I was collecting I was told they were no longer offering that. If I had known when ordering I would have had the delivery to my home.”

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Posted 7 months ago

“Good service. Thank you”

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Posted 7 months ago

“Hi I ordered a Paul and shark t shirt it had the alarm stuck on it, I had to take it to a local store to be removed. Ordered Armani t shirt in a large size, was invoiced as large the tag was also large but the t shirt was xl. Other items were perfect.”

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Posted 7 months ago

“Easy to order, good communication about dispatch and arrival of items, arrived quicker than expected. Very happy.”

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Posted 7 months ago

“Took a few more days to arrive compared to other online shops Jacket was great and fits my daughter a treat”

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Posted 7 months ago

“Recently ordered on line after not having what I needed in store. Having previously used the online facility I was relatively comfortable doing so and happy with the overall process. One slightly negative was that I had been charged for premium next day delivery which I hadn’t opted for but instead paid for standard next day delivery I emailed straight away and this was sorted out quickly and efficiently however despite paying for next day delivery I didn’t receive my goods for2 days Not a deal breaker but if you pay extra for next day delivery surely you’d expect your goods the next day”

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Posted 8 months ago

“Efficient service”

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Posted 8 months ago

“Always plenty of selection and decent prices if you look”

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Posted 8 months ago

“Shoes came quick delivery”

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Posted 8 months ago

“I’ve shopped at usc for years. Because of lockdown I started to shop online. Had to return some stuff, had to pay over a 5er to return it, disappointing. The online delivery, I paid for next day delivery, very rare would I get it next day, usually 2 to 3 days I waited even tho I paid extra to get it next day. Other than that I feel you can’t beat mike Ashley and usc for really good deals on quality brands, this is why I will continue to shop at usc but will probably do it again in the store than on line.”

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Posted 9 months ago

“T shirt tagged incorrectly,expensive to return at the post office”

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Posted 9 months ago

“pleased with my order xx”

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Posted 9 months ago

“I had 2 separate boxer shorts out of stock on 2 orders and still not received my refund”

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Posted 9 months ago

“Cannot believe that orders have a delivery charge no matter how much you spend!”

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Posted 10 months ago

“Goods delivered promptly and good value for money.”

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Posted 10 months ago

“Really swift and easy process, however I had to pay £9 for an exchange, then another £9 for refund as the jeans just didn't fit right. £18 extra! Other companies offer free exchanges and returns, so this will stop me buying again, even though the service was good.”

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Posted 10 months ago

“Great selection and prices, few wrong orders but resolved quick and easy. Only problem is delivery, could have a loyalty system with free delivery an more offers the more you spend”

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Posted 11 months ago

USC is rated 3.57 based on 37,473 reviews