USC Reviews - Read 37,473 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.65 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is cheap”

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Posted 7 months ago

“Hi team USC, i would have given a 5 star review, however, not being able to cancel something 5 minutes after ordering it is very disappointing.”

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Posted 9 months ago

“I actually can't review these as although I ordered them I was actually sent a different pair of Converse. I have kept the pair I was sent as I actually liked the more and received a small discount as an apology.”

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Posted 9 months ago

“I have not had an answer to my email, the cost of the item I ordered was £60 + delivery but when received item the tag on it said sale £48 Why was I charged £60???”

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Posted 9 months ago

“The 2 pairs of. Jeans were nothing like the picture and will need to be returned they also fit awful. The tee-shirts and hoodies were perfect 👌”

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Posted 10 months ago

“Prices are good, delivery was fine but returns are not great. You have to pay postage for returns and its cost me £5.76 to return one pair of trainers. Not happy about that.”

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Posted 10 months ago

“Missing a t shirt. However won’t really matter as I’ll be using them as dusters. Cloths are made for boys not men.”

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Posted 10 months ago

“The delivery was quick. The clothing was not sized correctly. All t - shirts ordered were too short for myself and my daughter. Had to send everything back and after paying for delivery had to pay for returns too. Won't use this company again.”

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Posted 10 months ago

“Postage to N.I takes a week, fast way is a terribly slow courier, Hermes would be a lot faster”

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Posted 10 months ago

“Love the website, great bargains. Fast shipping, the only down side is no free delivery no matter how much you spend.”

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Posted 10 months ago

“Good service though still waiting for funds from returned items”

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Posted 11 months ago

“Barbour jacket hole in pocket”

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Posted 11 months ago

“Postage is ridiculously expensive”

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Posted 1 year ago

“Placed an order on the 31st of dec for a next day delivery and was charged £6.99 but received the items on the 5th of jan which was such a disappointment.”

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Posted 1 year ago

“Very good service, shame about the delivery and returns charges.”

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Posted 1 year ago

“The trainers I bought for my wife were actually purple, not red wine as depicted in the online photos. The online photos are not a true reflection of the actual product. Disappointing!”

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Posted 1 year ago

“Ordered a hoodie which was great quality and great price, only problem is the security tag was still on ! No luck with answering my email and no phone number for them!”

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Posted 1 year ago

“Lovely good quality clothes, really pleased, such a shame the delivery driver left my parcel unattended on my door step, good job it wasn't stolen there was £200 worth of clothes”

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Posted 1 year ago

“I ordered a Tommy Hilfiger bikini on arrival the bottoms are actually underwear so spoilt what was a nice surprise for my daughter now she has a Bikini top and a pair of briefs not bikini bottoms. Very disappointed”

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Posted 1 year ago

“Sent blue Levi’s when black were ordered. Had to keep them due to being an Xmas gift. Hence only 3 stars for the service. I wonder if anyone from usc actually reads this”

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Posted 1 year ago

USC is rated 3.57 based on 37,473 reviews