USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,505 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harry Lucy showed me what true support looks like. Their professionalism transformed my anxiety into confidence. They made me feel seen, heard, and completely taken care of. Even when things felt complicated, they created a calm path forward. I left with answers, assurance, and a renewed sense of trust.”

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Posted 1 week ago

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Posted 1 week ago

“Thank you”

USC 1 star review on 30th September 2025

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Posted 2 weeks ago

“As soon as I reached out to their team, I was struck by how swiftly they replied. They didn’t leave me waiting for days or provide unclear responses. Rather, their customer support team responded promptly and paid close attention to my issue. They demonstrated great patience while I clarified what occurred and what I required. They clearly aimed to thoroughly comprehend my circumstances prior to providing a solution”

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Posted 3 weeks ago

“Speedy assistance. Genuine care. Complete recovery!”

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Posted 1 month ago

“Bringing restoration”

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Posted 3 months ago

“Grateful to Mercy – I got my money back, finally!"”

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Posted 3 months ago

“After falling victim to this fraudulent site, Sup*reme*asset*7**@**gm*ail.**com helped me recover my lost funds.”

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Posted 7 months ago

“After losing $85,000 to what I believed was a genuine investment opportunity, I was devastated when I discovered it was a scam. My funds were gone, and the scammers vanished without a trace. I felt utterly hopeless. That’s when I found Supreme Assets Recovery, and they turned everything around. 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝘖𝘳 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: + 44 73 -88 -69-79-58 Their team worked tirelessly to recover my money. Their professionalism, dedication, and knowledge made all the difference. I’m beyond grateful for their help and highly recommend them to anyone who needs assistance with fund recovery!”

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Posted 9 months ago

“Dreadful customer service, placed an order they never arrived. The only way to contact is via messenger on Facebook. Will never use them again”

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Posted 11 months ago

“Investing SEK 400,000 in a high-return scheme turned out to be a nightmare. I discovered Doris Ashley through a Google search and decided to contact them. Their forensic team was thorough and professional, tracing the funds and providing detailed reports. Thanks to their efforts, I recovered a major part of my investment. Doris Ashley is the go-to for anyone scammed online. Provide them with all the necessary information and let their professionals handle the rest. Email: dorisashley71 (@) gmail com WHATSAPP: +1--(404)--721---56--08”

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Posted 1 year ago

“USC40000081663658 I purchased 2 shirts which were delivered on 17th February, tried them on and they fitted ok. I removed the tags, and washed them at 30 degrees as per the label and they were dried on a drying rack in front of a radiator. I then came to wear them and they had shrunk significantly from when I had received them. I raised a return, and sent them back which USC received on 5th March. No clothes should shrink in the wash on 1st wash when following the manufacturers instructions. I was told they were not in a resaleable conditioning as the tags were removed. I replied that I was aware of this as I stated as such in my original return. I wouldn't have washed clothing with the tags on. Then I was told that they were washed so I couldn't have a refund. I replied and said I know I washed them and stated in my return, the fault occurred during washing. I was then told that I had washed them incorrectly, which was not true as I had said repeatedly that I followed the instructions on the label and when doing so I would not expect the garments to shrink, therefore there must be an issue with them. I was then told no further action can be taken. I have faulty clothing which I notified USC about immediately and returned to them straight away, had been fully transparent through the return / warranty process and was told nothing can be done. I asked to have my case escalated to a manager as I was not happy with this, I had faulty clothing, returned them and was told it was my fault despite following the manufacturers instructions for cleaning, which is not right. My case was escalated on 6th March, so I chased for an update on 11th March and was told that customer complaints were dealt with internally and someone might not contact me, but if they need further information from me it would be within 7 working days. How is a complain ignored and then investigated internally without customer feedback and interaction? This is not how a complaints procedure works. I have contacted multiple times since, now on 26th March, and I am being ignored completely. They sent me 2 pieces of clothing back which are unusable to me, and I am out of pocket £109, through defective clothing which is not my fault. Would anyone think this is fair treatment?”

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Posted 1 year ago

“USC40000078633974”

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Posted 2 years ago

“I wish it was possible to rate 0. I have 2 outstanding orders since 1st and 4th Sep. The customer service experience has been a nightmare with endless emails and chats as the is no phone service. Excuses has been either warehouse allocation or IT related.”

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Posted 2 years ago

“Awful never ever again will I shop at usc you not only ruined my Christmas but you still have not told me where or when I will get my order no sorry no compensation nothing, totally outrageous customer service no one to speak to the online chat is rubbish they just repeat them selfs I will take my money to another company in future take note usc this customer service is not how you keep customers”

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Posted 2 years ago

“Purchased a pair of hugo boss trainers worn four times came to wear them after keeping them in the box and thd leather sides are peeling away advised to get a independent inspection of them as they wont replace exchange them, most likely fake goods”

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Posted 3 years ago

“Slowest online site for processing and delivering goods! Will definitely not be using this site again, very poor service amd have lost themselves a good customer!”

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Posted 3 years ago

“Rude disgusting customer service. Sent items with security tags on. Hard to deal with. Thick customer service staff. Needs attention”

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Posted 3 years ago

“Absolute fraudsters! Incorrect in every way! Wrong information about the items, incorrect staff, I will never buy any of them again !!!”

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Posted 3 years ago

“Bad quality, poor fit, and returns cost you money. Go somewhere else and save the time and hassle.”

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Posted 3 years ago

USC is rated 3.6 based on 37,505 reviews