USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,486 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have one missing item from my order”

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Posted 3 years ago

“Left security tag on my jeans”

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Posted 3 years ago

“The website /checkout was easy to use and range of products are great. However 3 of my 5 products were not quite as I hoped (predominantly quality), so although the total price was good at first thought, I’ve ended up with 2 products for the price of 5 as I can’t see myself using/wearing the other 3.”

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Posted 3 years ago

“Good fast service,shocking P+P at £4.99,even if you want to collect at your nearest store,same price.”

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Posted 3 years ago

“Usc were ok”

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Posted 3 years ago

“Poor quality ( very thin cheap material) and sizing is all wrong on the ea7 tshirts and lacoste had to return them.”

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Posted 3 years ago

“The website was fine but one item was sent in the wrong size and one had a mark on it when we took it out the bag”

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Posted 3 years ago

“Not happy as I’d bought 2 emporio Armani T-shirt’s for my sons bday placed the order got an email to say one was out of stock although it was in stock when I placed the order so I didn’t get the 2 T-shirt’s I ordered only one!!! Not happy as I didn’t get the 2 for £25 I paid £20 for 1”

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Posted 3 years ago

“Product great but delivery expensive and still costs you money to pick up from store there is no free delivery option available. Never seen this before from the high street retailers!!”

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Posted 3 years ago

“I was expecting more. First of all the delivery time took ages. When I finally got my order after exactly 2 weeks I noticed one of the items still had the security tag attached to it 😅 what am I supposed to do with it now 🙃 Thanks anyway. Customer service is excellent btw.”

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Posted 3 years ago

“Disappointed that I had to pay for returning an item.”

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Posted 3 years ago

“I may not use USC again because of the high delivery and returns cost. In total I was £17 for initial delivery and returning certain items. I don’t mind the returns charge if I didn’t purchase any goods, but £9+ to return goods when I purchased many of the originally delivered items was a surprise and a step too far for me. Also I paid for next day delivery, which did not happen. Regards Gregg”

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Posted 3 years ago

“At least one of the items I receive are either default, damaged or the wrong colour... I was clearly given a display shoe of a completely different colour... I pay good money and expect decent items...!!!!”

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Posted 3 years ago

“I received an item that was wrongly supplied. Wrong color.”

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Posted 3 years ago

“Delivery was fine, however you never seem to offer any free postage at any time to loyal customers? Was disappointed that didn't find out that shoes were out of stock till delivery as they were showing on line and it's the main reason I put order in. Pretty good service on the whole though”

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Posted 3 years ago

“Really good company been buying for years in store.... Only issue I have had is online shopping ordered two jumpers one fine fits perfectly, second one is on its way back for the second time as the tag says 2xl but the hoodie it self is a mediumsize on the labe on the hoodie.”

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Posted 3 years ago

“Ordered jeans and got sent adidas trousers which cost have the price so had to return and pay for returning. Emailed customer services and 10 days later still waiting on a reply!”

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Posted 3 years ago

“Order arrived with the lid missing from the body spray and 2 pairs of socks missing from a 3 pack! Took me about a week to get hold of anyone but I'm told replacements are on the way. 🤞”

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Posted 3 years ago

“My parcel wasn't delivered on the date I paid £6.99. Have sent you an email explaining this I would like a refund for my delayed delivery!!”

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Posted 3 years ago

“Sent out the wrong t shirt I ordered”

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Posted 3 years ago

USC is rated 3.6 based on 37,486 reviews