USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,486 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value always under full retail price - delivered on time”

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Posted 2 years ago

“Great price fast delivery 👌”

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Posted 2 years ago

“The order was placed over the preceding weekend for my son's birthday. I elected for next day delivery to make sure we received the items. The items did arrive in good time. I had to return one item, sent it back first class, and asked for a replacement in a bigger size. We were pleasantly surprised to get the refund processed, and just as importantly, receive the replacement item in time for his birthday. Great service, and we will certainly consider using you again - thanks.”

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Posted 2 years ago

“I love the quality and prices of your products, and the discounts in designer labels. But one thing that would make it better if you can add extra free items for spending soo much with USC like other stores do, that would be nice .”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Very quick at delivery and good quality great service”

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Posted 2 years ago

“Paid for next day delivery which never happened and took 4 days to inform me why it never happened but eventually got resolved.”

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Posted 2 years ago

“Hello, I had one item less than ordered in my package!”

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Posted 2 years ago

“Order came earlier than expected and trainers are spot on 👌”

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Posted 2 years ago

“Recently ordered on line after not having what I needed in store. Having previously used the online facility I was relatively comfortable doing so and happy with the overall process. One slightly negative was that I had been charged for premium next day delivery which I hadn’t opted for but instead paid for standard next day delivery I emailed straight away and this was sorted out quickly and efficiently however despite paying for next day delivery I didn’t receive my goods for2 days Not a deal breaker but if you pay extra for next day delivery surely you’d expect your goods the next day”

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Posted 2 years ago

“Quick delivery love my purchase, designer brands at cheap prices and lots of beautiful clothes to choose from”

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Posted 2 years ago

“Ordered items with discount code which was 15% off purchased my items . And you charged me the original price . Then sent 5 different emails to explain what you did and still haven’t received a reply”

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Posted 2 years ago

“Very poor customer service trying to rob me off my money order was placed and by mistake I put wrong address now all they saying is they can’t do anything absolutely ridiculous”

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Posted 2 years ago

“I dont think i would shop online again with USC. The Delivery charge and returns delivery charge is too high in this day and age. Not as dynamic as todays companies. Will more than happily shop instore”

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Posted 2 years ago

“Very goog experience”

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Posted 2 years ago

“Pleased with items and great delivery”

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Posted 2 years ago

“Really nice”

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Posted 2 years ago

“Order not delivered to correct location”

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Posted 2 years ago

“Ordered numerous garments On receipt I opened up the bags to find the correct sizes I ordered on the actual packaging of 2 garments but the totally incorrect size of clothing . Very poor .”

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Posted 2 years ago

“Great service with great prices”

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Posted 2 years ago

USC is rated 3.6 based on 37,486 reviews