Very poor service. I purchased Tommy Hilfiger and Boss underwear along with other purchases amounting over £500. All the underwear was in individual boxes and the state of the boxes was unbelievable as they were crushed and seemed to be opened. For an item this expensive and due to the current pandemic the boxes were not sealed either to identify if they were actually brand new and no one has had there hands all over them especially with it being an online order as you can understand if it has been on a shelf instore. You cannot ring customer service so I sent an email to which I have had no reply. I wanted to ask as I am aware of the return policy for underwear you cannot return due to health and safety standards and hygiene but it is OK for USC to send underwear which looks like returns / rejects. A very bad experience. Poor customer value.