Ordered lots of things online (a good few hundred) and expected deliveries and returns to be free like lots of other sites i’ve used. I tried to cancel my order straight away and was unable to. When a staff member got in contact with me, I was advised to use the chat which I tried to do but I got a robot. I’m really unhappy with the service fact that I’ve had to pay out delivery and returns on an order that I wanted to cancel. I wouldn’t advise using this site. The delivery was also a day lat which was really inconvenient.
7 months ago
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Alice, Customer Support

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