The last TWO orders I have placed this year (one in Feb and one last week) have both have damaged items in them - clearly no level of quality control is implemented when dispatching an order.
The first order had a Lacoste polo shirt with a large biro pen mark right down the front and the second order delivered this week has a pair of trainers on which one of the them is discoloured/dirty looking and the other bright white (as they are both supposed to be).
Doubtful I will be using USC again for an online order esp as returns are not free.