Have ordered from this company previously and had a really good service. However slightly disappointed this time. 1. Shirt was out of stock 2. Pre-order items- whilst I agree that it states the order will not be despatched until the preorder items are in stock. I ordered with the expectation that they would arrive by April- this date got moved to May. In order to get my items in time for my trip I had to cancel the pre-order items. There was no offer from customer service to send them out separately due to my situation. Very poor and little incentive to shop with this company again