Products arrived as described. Had issues at the pick up point. Received an email on Monday saying I could collect my package but was told it had not arrived when I went to collect it and that I should receive another email. I went back on Wednesday after not receiving another email and was able to collect my parcel but it had already been opened. I was told this was because the store couldn't locate a tracking code so they didn't know if the parcel was for them. The items purchased were in good condition but the shoe box had black scuff marks all around the outside. Unsure if this was a fault from the warehouse or the store but the inside of the box had yellowish stains and had been damaged by the spikes on the shoes despite them being wrapped in polystyrene. This is not the quality I was expecting from a designer brand, especially at the price they are.