Ordered two pairs of lacoste pumps, a pair for me and a pair for my son. The ones for my son didnt fit, so i wanted2 change them for the next size but was told by usc shop i would be charged delivery again-which i thought was appauling. I than rang up customer services who said the shop can send the shoes back free and order of there computer the next size up to come in store for free. I told customer services the shop denied it so i was stuck in limbo, she said she was going2 ring the shop and put me on hold which than cut me of and i never recieved a call back or anything. !!