I chose click and collect option and had items delivered to sports direct store. Items arrived pretty quickly. Upon collection I asked sports direct employee about returning items if I needed to. I was advised that a credit note would be issued if returning to store or, if refund required would need to return via post. I did require to return 2 items and subsequently traveled down town on the Sunday to return items to store and receive credit note as advised. This was ok as there was some items in Sports Direct I wanted to purchase. However when I arrived in store I was advised that a credit note could not be supplied and I had been mis-informed by the employee. Therefore I was not very happy as I could not purchase planned items via credit note and I had a wasted journey and had to pay car parking fees, when I could have just posted items back, which I would have done given correct information. Also I ordered£160 worth of items, chose click and collect and still had to pay delivery charge.