I bought some Vans from one of your stores. I got home realised they were not suitable for my new job so took them back the next day. tags still on and not worn. Store said no refund only credit note or exchange. I know shops don't always refund (most do though to keep customers happy) but surely its down to managers discretion but it was a firm no. There was nothing else in store so I had to spend £47 on line on things I didn't want. I do not shop at USC its to young for me. I only bought the Vans from there to save me going further into Cambridge town centre, I wish now I had gone further into town as the Vans store DO give 30 day money back not a credit note. And money is quite tight for us at the moment. I will never shop at USC again and I will not recommend you if people ask.