Was extremely disappointed as I received the wrong size trainers. I received them promptly but that is pretty useless if they are wrong! I then had to re order the correct size again and pay for next day delivery as I needed them before I went away. I have received a freepost address for the return but am still waiting for confirmation of my postage refund for the wrong item being sent. It wasn't my mistake so don't see why I should be paying the postage on it as had to order again and pay premium postage.