Ive purchased a few items for my little one, 1 out of 3 i was happy with. The box to havianas was battered and there was no cardboard tag, just the plastic loop. Theblack converse had white glue visible around the edges, lucky i was able to peel this off otherwise i would have had the trouble of having to sending it back. I was very upset that both items had not been checked before they had been sent to me, that is very bad for business and im reluctant to buy online from here again