Excellent choice of clothes ,Aberdeen store manager very poor. Tried to return a t shirt that didn't fit, arrived at counter with t shirt and receipt to be told that your store staff would have to check the CCTV to see that I hadn't stole it. I ask how I was supposed to get through counter without walking through the store? I also assume that you wouldn't have thought time to check the CCTV every time something is returned so can only assume the store staff made a unfair assumption about me. I originally wanted to exchange the t shirt but after this customer service I took the credit note (because your returns policy doesn't allow refunds -also unfair) and spent it only online because I didn't want to spend anymore time in your Aberdeen store. I also was forced to pay for a 2 canvas bags because your staff had not ordered the right amount of normal carrier bags, I don't see why I have to spend £4 on canvas carrier bags because your staff can't order the right amount of plastic carrier bags. It's a shame really because I have had some very good customer service especially when buying shoes but some of the worst I have experienced in my life and made to feel like a criminal and ripped off at the till.