Having paid next day delivery (£6.99) I was excited to recieve my delivery. Delivery of sunglasses was recieved next day But they were forced through my letterbox without the door being knocked. Surprise surprise, said sunglasses were bent and the lens broken. What a waste of next day delivery as they were unusable. Got in touch with customer service who after 3 days finally got back to me requesting photos of the faulty sunglasses. Low and behold they were broke as previously described in the email and an exchange was raised. Brilliant. However they have sent them free delivery within 5 days, better than nothing but no use for the one day of british sunshine we were expecting. Now still waiting for the delivery and the sunshine has passed. No refund given on the delivery charge originally paid and no acknowledgement of a gesture of good will to apologise for inconvenience caused. Absolutely shocking customer service! Hopefully the replacement sunglasses will be delivered properly and useable.