I received my parcel on the stated day however the wrong item was sent. I emailed USC to ask if they could courier out a replacement and pick up the wrong items but was however told I had to return these first and ask for a replacement. Poor service, wasted day waiting in for the wrong item and also had to go to my local post office to return, face another day waiting for the correct item to arrive. Won't be using USC again (if they stopped closing down their city centre stores then wouldn't have to order online in the first place - Que sera). :(