To charge 4.99 to click and collect (regardless of the 5 pounds voucher in store) is dreadful. Once I received my items, there 3 out of the 4 which i didn't want to keep (not usc fault). I have just sent the items back but your company doesn't give customer a pre paid postage stamp to send the items back, meaning I had to spend over 10 pounds to return them. I would never buy online ever again. You need to realise that very few companies work the way you do.
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