I have not received my parcels as yet? The tracking data shows that I received it last Thursday. I contacted the number for the yodel driver who could not assist me. I then chatted to Yodel via web chat who informed me my parcel was still at the depot and there had been a mistake with the scanner. I was then informed I would have an update email by today which I have not. The money has been debited from my account but I have no goods. Please can you help. My order number was USC40000031022459. Please advise
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