I'm very happy with the products I purchased but not with the customer service. I collected my parcel at a sports direct store. After queuing for sometime I eventually asked for my parcel, I was told to stand to the side and they would radio it to a college after they had served the next customer. So I did understanding that it was busy and while i wait other customers can be served. I waited 10mins to then have to ask again for my parcel and be told wait I will radio it in a minute. The manager of the store was tidying near the till so I approached him and explained that I am waiting for a parcel. I then had to tell them my details again and as the manager went to retrieve the parcel he made it clear he was not happy to help and moaned as he turned his back to go and get the parcel. Overall a very unpleasant experience not easy at all.