You sent me an email of a basket I'd left in check out from a day or two earlier..I followed the link to check out the purchased as it was a present. I then continued through my emails and saw that you were offering an additional 20% off due to Black Friday, so I emailed your customer services straight away prior to the order being dispatch, explaining and asking if you could help but I got a generic fob off saying you couldn't! So disappointed as I felt I had been ripped off. I won't be ordering from you again based on this experience.
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