Items turned up in a bag that looked to have been cut with a knife which had marked the coat i have purchased. Upon further inspection the coat has a biro mark which goes down the length of the coat this item is supposed to be a christmas present. The box in which the trainers arrived in looks like it's been kicked around the warehouse these are also a christmas present. I emailed on friday and i am yet to recieive a reply as i paid £5 delivery and would like this matter resolving asap
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