Terrible customer service. I purchased goods partially by gift card and the remaining amount was paid using PayPal. I then returned the products which were paid for using PayPal and asked for a refund (only). I retained the items purchased by gift card. I have written to USC and asked for a manager to phone me to explain how they can do this, but after 3 weeks I have heard no response. I will be taking it further through a consumer support rep. Awful service and even when you wish to lodge an official complaint, USC ignore you.
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