I purchased a pair of boots for my partners birthday. The boots were cheaper than anywhere else we'd been lucky enough to find. They arrived in good time which I was very pleased with but the box the boots arrived in is completely wrecked. The postal wrapping is unmarked so someone in stores has wrapped up a completely destroyed box and sent it out! That really isn't exceptable! I appreciate I didn't buy the boots for the box but how's it going to look when she opens them on her birthday and because I'm a bloke and expected them to be right when they arrived I don't have enough time to exchange them as an exchange would take five working days plus time either side for postage. I wrote to the customer service department but recieived two very short emails that showed little to no concern. All in all, very very disappointing...