The browsing online is very easy and you have a great selection. But it's very annoying seeing as most of your products are online you have to pay for delivery but then worst pay for returns after actually getting to see the product and try it on, making the whole a nightmare and not one I'm keen to go through again. Specially the fact you have to print out your own return form, why not just have it in the parcel?! Last thing bit bad this review doesn't have a section what could we do better rather than just what made you happy.