I knew there was a product in stock at my particular size, another store had told me so. The information given to me was that the stock had been removed from the shelf and was in the storeroom as is most of the stock. I know your computerised inventory is accurate, one only has to visit the sports direct store to see that. It must be a connected/ combined system for USC. I showed the sales assistant the code and stock number but without looking at it, she said they are not in stock. She pointed to a pair of similar shoes on the shelf and said these are all we have. So I had a wasted trip into the city and ordered the shoes on line. Not bothered attitude comes to mind. At least she should have made the effort to check the information I was attempting to give her. My first experience with USC, totally different to the superb service I always get at sports direct.