The staff in USC were very helpful. The items ordered online arrive when they were supposed to. However the staff in Sports Direct were extremely unprofessional and rude. I was disappointed that I had to pay £6.99 delivery which on returning the good to be exchanged for a smaller size this was not refunded. The staff in the shop cannot order on behalf of a customer which resulted in me paying another £4.99 delivery to have the replacement size sent for store collection. Other stores offer shop delivery free of charge. Very disappointed.
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