Bought an item in the shop for £21.99 was told not refundable credit note only when I went to exchange for a bigger size and there were no stock, Told to take a credit note then order online using the credit note supplied however this cost me a further £4.99 postage even for click and collect, so decided to have home delivery. Item came and had a hole in the back, so had to return for replacement at my expense another £2.52. shorts finally arrived today and are ok but I've spent £29.50 and it's took nearly 2 weeks. I wont be shopping here again.