Bought a shirt for my husband in store but unfortunately it was too big. I wanted to change it for a smaller size but no stock was available. I was disappointed with the policy of only being able to get a credit note & not even offered an order to collect in store. I then ordered the smaller size online & had to pay £4.99 to either have it delivered to store or home with no free postage option. It's a good job the shirt fits after all that messing about. I will try to buy the brand elsewhere next time.
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