The website and delivery was all ok but unfortunately one pair of shoes came where 1 foot was extremely sun damaged and dis coloured so the would should be white like the other foot but was more brown/yellow to the point even the canvas shoe was a different colour and the branded logo on the side they look totally odd. I didn't want to have to pay for the return as it was clearly a fault and as the shoes were in the sale it didn't seem worth the hassle sending back as would be a large proportion of what already paid for them. I think return s should be free and made clear how to action this as I would have liked a replacment pair at no cost to myself with delivery/return.