Well I still had a tag left on my one item I collected and didn’t know until I got home. The clothes were thrown in the bag not folded in any way and utterly creased. I called to complain and got refunded my delivery cost. However I had a response to my original complaint of this on Fb to your team, where I was told you can see I had a refund for delivery. However I responded I do not think this enough. This was two trips into town, so I paid for petrol and car park twice and no one even mentioned the state of the clothing when it arrived, so creased id have to wash n iron it to just try it on..