Packaging was digusting. Everything was out of the plastic bags, not even folded up and just screwed up into a ball, in fact one item wasn’t even in a plastic bag and it needs to be returned as it doesn’t fit. Also one item on the invoice that I’d been charged for wasn’t even in the parcel. When speaking to your customer services she did say they would send a replacement out but I got no apology regarding the state of the packaging. Also I wasn’t in when the parcel arrived so the Hermes driver put it in the outside bin, which had just been emptied, so it ended up being right at the bottom of a dirty bin which wasn’t a very nice experience having to fish it out. I will definitely think twice before ordering from you again.