firstly I bought some firetrap boots from the Rotherham store when I got home I noticed that one had got a mark on it so I returned then to the store for exchange they told me they only had a size to big or to small so offered me a credit note which I declined I asked if they could order these boots in but I was told they cannot order in but I could order them on line, because these boots where damaged I stood my ground and got a full refund. The reason I gave this review is I had to order these boots on line and had to pay £5 more for delivery which took six days to arrive in store which I feel was far to long as Amazon can mostly deliver next day I also had to make extra trips to the store so I feel let down and out of pocket.