I paid £50 for a Luke coat on sale but it came with the security tags still attached (the big thick ones that need a special device to remove), highly distressing as I suffer with anxiety and I resort to buying online to avoid overcrowded shops and now I have to travel an hour way to an overcrowded shop just to see if they can hopefully remove the tag, not to mention I can only use public transport. I paid enough for this coat and from such a high up company I didn't expect such a distressing mistake; how can you not notice a large security tag? your security system couldn't have been that effective considering it didn't pick this up. This is the first time I have use your services and certainly the last.