Six days after I placed my order I got a text message to advise a reminder that my order was in the shop, then the following day I went to USC Glasgow Forge at 9.10 am to find the shop door closed. I went into Sports Direct next door and asked the manager the opening times of USC and he advised the shop should be open and it is constantly late at opening. I knocked on the door and an Asian female member of staff shouted to me that they were not open yet and I shouted back that the shop opens at 9.00 and she told me to hold on and a male came with keys and opened up the shop, very poor customer service as it was bitter cold standing outside.