i made an order which was scheduled to be delivered to a collection point, at no point during the ordering process was I alerted to the fact the my local collection wasn’t taking any deliveries during the pre-Xmas time. So my order was refused at delivery so rather than it being kept at my local dpd centre for me to collect it was returned to usc. Which is not what I wanted. Also I ended up paying the full delivery charge for something I never received I contacted customer services about this days ago and have still not had a reply.
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