The whole order checking process was confusing. Then the collection was also as I received a message incorrectly advising that the items had been collected??? Which was a huge worry as it was my son's Christmas present. THEN when I finally picked the item up, and took it home, the security tag had been left on!!! I had to go in to town to have it removed, asked to present my receipt before they woukd do so which also proved difficult as there was no signal in store. I may aswell have went shopping to a more local store for it. Best thing about my experience was using student discount