I didn't have a complete bad experience. My orders were delivered on time. However my first bulk purchase the wasn't an item in stock in your warehouse , I was using a gift card to pay for all my purchase and then I got the cost of the item redeemed back on to the gift card. The reason I wasn't happy was that even though the order was allowed in first place and then wasn't as it wasn't in stock I had to go pay for post and packaging in my second order which limited me to what I could get.