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Anonymous
AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID Inaccurate Size Guide - USC- Their Mistake but I pay Return Postage Before making my order I looked at USC's Mens Clothing Size Guide for shirts, it reads; XL - Chest 46-48 Waste 36-38 I am a XL, my measurements are Chest 46 exactly, waste 37 exactly. So I ordered two shirts (same brand) in good faith believing USC's measurements to be accurate and trust worthy. I tried them on and both are too small, they both read XL on labels but they are far from it, my uncle tried them on as a size test, he is a medium and they fit him perfect, thats how inaccurate they are. I should not have to pay for return postage when the mistake is 100% of USC's making, these two shirts do not match USC's advertised size guide at all, I understand that sometimes sizes vary from brand to brand but these are out by two full sizes, USC really should take a closer look at their shirts and how they don't match their size guide at all, it's not fair to customers, their measurements simply need to be accurate, why cant they spend some time accurately inputting brand sizes into their database rather than a general guide? they should also make it clear to paying customers that sizes may be dramatically inaccurate. If they choose a problematic general size guide then they should counter that with a full free returns USC payment policy, any other business practice is in my opinion low on the moral business scales. They have refused to pay for return delivery so I will not shop here again, if I were to ask for a replacement then they might mess up again I'd have to pay for a second return postage, so I have asked for a refund. I have paid £8.60 for return delivery, an archaic policy, this is how companies lose customers fast. My advice to potential customers; Stick to the companies with excellent customer care and return procedures. USC will always let you down.
7 years ago
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USC has a 3.6 average rating from 37,501 reviews