the parcel was received OK but inside items came in poor condition. either not clean, dirty or faulty. 2 pairs of shoes were received faulty. a pair of Hugo Boss shoes sold at £105K came non new, they were used shoes, they were full of dirty marks. shoe contour looking dirty, already in use before. this is unacceptable. I have always been pleased w the previous orders but this time, what was shipped to me was not acceptable especially for the price I paid. I sent them back asking a refund. The other faulty pair of K-Swiss shoes came w the right shoe having faded color, not white and new as the left one. shoe was clearly used or exposed somewhere causing the color to be faded. again very disappointing. I didn't send them back as I would pay return shipping fee more expensive than the shoes themselves. I will think twice next time before ordering again especially w such a poor item quality received.