Order was not processed for over 7 days, i emailed twice to query and cancel the order as clearly it would not arrive in time for my holiday, no one seemed to know what was going on. This caused me great inconvenience and unexpected expense purchasing different clothes from the high street to have something to wear on holiday. The second response i had from your support team was the order cannot be canceled as it had already been dispatched - 3 days later I received the dispatch notification. Years i have been using USC this is the first time i have had such terrible service both in the delays in getting my package and the dismissive unhelpful replies from the support team.