Ordered my item last week and was expecting delivery on Monday 18th June. It stated Hermes will be delivering the item. Item showed that it was delivered to the reception however nothing was received as I popped into the reception 5 mins after it stated it was delivered. I have had many other parcels delivered to my work place without any issues. Emailed USC on literally 5 minutes later and was given a automatic reply saying they would get back to me within 1-3 working day. spoke to Customer Services on Thursday 21st of June and they stated the email had not even been picked up and that I would need to wait another 1-3 working days for them to investigate. I have still not had a reply or call from anyone and have not received anything. Clearly the delivery driver has done something dodgy and stated it was delivered. Still waiting on USC to come back to me with further information.