I am still awaiting my parcel to be delivered, I ordered it on the 12 as a gift. I paid for delivery which said it would be delivered to the store in 5/7 working days. 9 days later still no confirmation to say it has been delivered. I rang the helpline which Cost money to follow up my order. To be told it was definitely going to be in the shop yesterday. I had also emailed yourself to follow up and I’m still waiting for a reply. Absolutely disgusting customer service.
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