My issue is not with USC, but with Yodel who delivered my parcel to a house 200 yards along the road and did not put a card though my door to advise. Luckily this was resolved but I had to call a premium rate number to speak to Yodel which cost me over £5!! Luckily the parcel was retrieved but was clear that the recipient was hoping to not be challenged as they had kept the parcel for 4 days and not offered to knock at my door and had opened it!!! Poor show on the delivery, but admittedly was resolved eventually by USC; maybe consider a more reliable and professional courier service!?