This is the second pair of Atwood leather vans I have bought from u s c, I collected them from the store at shirebrook my nearest store, checked the shoes on the day of collection and one of the shoes had been on display in a store, the back inside was dirty and round the top of the heel. when I asked what would they do about it I was told I was told I could have a CREDIT NOTE which I didn’t want or reorder another pair, I asked if I reorder would I get the same pair back, I was no that pair would be TAKEN OUT OF STOCK, if that was the case how come they went BACK IN STOCK in the first place. I wanted the shoes and have since got them nearly clean but that is not the point. CREDIT NOTES only work in the retailers favour, ie you have to have something else from them and most cases you spend more because if you buy an item that is less money you don’t get anything back SECONDLY you should check the product before you send it out THIRDLY this business about click and collect is a nonsense, any where else you don’t pay for delivery if you are collecting your self. FOURTHLY think twice about ordering from u s c, if it’s not in the store don’t bother