The ZX Adidas trainers I ordered on line and paid to be delivered were the wrong colour. I went along to USC Parkead Forge to see if I could swap for the correct colour the staff were very helpful and confirmed the wrong trainers had been put into the correct box. I then went to USC Buchannan St were the trainers were changed for the correct ones. Total needless waste of my time. Just to compound my dismay I have just bought a G Star jacket from USC Sauchiehall St which was fine until I came home to discover that the security tag is still attached to the jacket, this again is going to be a total waste of my time as I will have to go into one of your shops to have the tag removed. The jacket was actually bought for me to wear tonight what a waste of time. Totally unacceptable I encountered the two issues above on the last two occasions I have shopped with you and will be very wary of shopping with you again. I would not have even bothered complaining but the issue with security tag is the last straw Regards Kevin McGrenra