Firstly the prices for delivery are shocking, but regardless I ordered some clothes, the clothes were all soul cal and I ordered all the same size yet some fit and others didn't. I had to send half my order back and was stunned when I had to pay for my own delivery, this is disgusting and you're the only company I know who do that. From there I had the mpst traumatic time and worst possible customer service I could possibly get. I received 6 emails! 3 said I was getting the items exchanged and 3 saying I wasn't. I contacted your customer service team via facebook (I wasn't going to be charged by yourselves again by using telephone). I was then spoken to like rubbish and hot told "It's been refunded" then never got a reply to the message after that. So the next day I contacted again as my bank showed I was only refunded for 2 items not the 3 I returned. Once again I got told "You've been refunded". No help or apologies. I wont be using the service again.